Save the Date may 24 to 28 2017 | antipod will participate in address assembly - a limited engagement fine furniture + home goods show at the ellis building in vancouver

Shipping Test page

Shipping: Canada + USA

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Lead Times

 

ANTIPOD WORKSHOP ships from Vancouver, Canada – in stock items are shipped within 1-5 days from placement of order and the following are estimates from time of dispatch from the studio.

I use Fedex ground to ship most orders within Canada. Estimated lead times are 2-5 business days for major metropolitan areas, but more rural areas may add a day or two. I can also ship Fedex Overnight if you need your parcel quickly for an additional fee – please email me!

Orders going to the United States are shipped via Canada Post and the estimated lead time is 4-6 days (not including any unforeseen customs delays).

All packages are insured and trackable online, with tracking details forwarded to you upon dispatch.

***US customers, please note that you may be charged additional customs fees, tariffs or taxes on top of the postage charges.  Any additional charges levied by the US Border Services Agency are out of my control & are your responsibility if incurred

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Rates

Note all prices are in CAD$

Shipping                        To Canada               To USA

1-3 covers only               $10                            $15
4+ covers only                FREE                         FREE
1-6 covers & inners         $20                            $35
7-10 covers & inners       $25                            $55

11+ covers & inners         Email me!

A note about shipping pillow inners: The pillow covers from Collection #1 are designed to fit a standard 20-inch square pillow inner. A great decorator trick is to purchase the very reasonably priced feather inners available from Ikea for around $7 each (or purchase standard inners from your local fabric store). Given that these are so readily available and at such a great price (Ikea’s purchasing power will always be better than mine!) it’s preferable not to ship these items and supply you with just the pillow cover, given the cost and resources that are required to send a large item like an inner.

If you really prefer to receive an inner with your cover I can accommodate that but please note pillow inners can only currently be shipped within Canada and to the United States (note that inners shipped to the US may also incur customs and duties charges which are your responsibility). Pillow inners cannot currently be shipped to international destinations.

Shipping: International

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Lead Times

ANTIPOD currently ships (covers only) to the following international destinations: Australia, Belgium, Denmark, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain, Sweden, Switzerland, and the UK.

Estimated lead time (from the time of dispatch from the studio) for international deliveries via Canada Post’s Tracked Packet service for parcels under 2.0kg is 6-10 business days.

All packages are insured and trackable online, with tracking details forwarded to you upon dispatch.

***Please note customs clearance is different in every country and that you may be charged additional customs fees, tariffs or taxes on top of the postage charges depending on your location. These additional charges are out of my control & are your responsibility if incurred.

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Rates

Note all prices are in CAD$

Shipping*              International**
1-4 covers              $30
5-8                         FREE

 *Under 2.0kg via Canada Post Tracked Packet.

**See list above for countries currently shipped to. If you are from a country not on this list, fear not! It should be no problem to ship to you - please just get in touch for a quote.

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Returns

ANTIPOD products are made to last and with great attention to detail – seriously 100% satisfaction or your money back!

In order to qualify for a return orders must meet the following criteria:

  1. Items must be postmarked within 14 days of receipt.
  2. Items must be returned in their original condition (unwashed, unaltered) and must include all original packaging, price labels, etc.
  3. Returns and exchanges must include a copy of the order’s receipt.

Please allow 14–21 days from the time you mail your order for your return to be processed. Eligible refunds can only be credited to the card or method of payment used for your original order. You will receive an email notification once your return has been processed. The returns policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.

Apologies, but shipping and handling fees cannot be refunded. Please note, you are responsible for paying for the shipping costs of returning any item. If you receive a refund, the cost of return shipping of an exchange will be deducted from your refund.

It is recommended that you use a traceable and insured shipping service, as ANTIPOD is not responsible for items lost in transit.

If you are shipping a return from outside of Canada, please clearly mark “RETURN” on the customs label in order to avoid any unnecessary customs delays.

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Sale Items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.